SHABANA WOLLIN, SPC4, PMP, CSPO, CSSBB, ITIL ISO 9001-2008 QMS Associate Auditor
PROJECT & PROGRAM LEADER – ENTERPRISE-WIDE TECHNOLOGY DEPLOYMENTS | ENTERPRISE AGILE TRANSFORMATION COACH
- Accomplished, outcome-driven PMI Certified Technology Project Manager (PMP) with over 18 years' experience delivering global solutions in applications & infrastructure project portfolio management for industry leaders in manufacturing, financial & banking, technology outsourcing, retail, insurance, consumer products, managed health care, and government environments.
- Results-oriented data analyst with several years’ experience in data analytics, mining & modeling, accessing, combining and synthesizing data from a wide range of internal and external sources for various business groups within an enterprise.
- Proven success turning around at-risk programs and driving significant improvements in service delivery levels and customer/client satisfaction.
- Consultative strategic sales & trusted advisor to C-suite executives with proven track record of cross-selling value-add services to garner in additional revenue and building strong client partnerships.
CORE COMPETENCIES
Global Agile Transformation Programs ▪ Servant Leadership ▪ Program & Project Management ▪ Enterprise Demand & Portfolio Management ▪ Business Intelligence ▪ Data Mining & Predictive Modeling ▪ Project Service Delivery ▪ Vendor Management ▪ Consultative Sales ▪ Human Capital Management ▪ Application Modernization ▪ Cost/Benefits Analysis ▪ Program/Portfolio Risk Management ▪ Leading High-Performance Teams
TECHNOLOGY | TOOL EXPERTISE
CA (Clarity) PPM ▪ Microsoft VSTS ▪ CRM Cloud ▪ Microsoft Dynamics AX2012 R3 ▪ MS Outlook & SharePoint ▪ Messaging & Collaboration ▪ Workflow Automation Predictive Modeling for: Retail, Insurance, Financial Services & Law Enforcement ▪ IBM SPSS Modeler
PROFESSIONAL EXPERIENCE
Bluefrog Technologies, Cedarburg WI
Agile Transformation – Enterprise Lean Agile Program Coach October 2016 to Present
Agile Transformation – Enterprise Lean Agile Program Coach October 2016 to Present
Leading several engagements for training Scrum and Kanban teams in Scaled Agile Transformation journeys. Courses delivered include: Leading SAFe, Product Management, and Scrum & Kanban Mastery.Tool Expertise: Microsoft Visual Team Services (VSTS), Microsoft Project Server Online (MSPO), MS SharePoint, Yammer, Visual Kanban
Johnson Controls, Milwaukee WI
IT Transformation Learning Development – Enterprise Lean Agile Program Coach April 2015 to October 2017
Supporting the Building Efficiency – IT division in transforming the processes, people and teams on the fiscal strategic portfolio toward high-performance agile delivery to be responsive to the business needs by focusing on innovation & delivering highest business value in the shortest time to market. Tool Expertise: Microsoft Visual Team Services (VSTS), Microsoft Project Server Online (MSPO), MS SharePoint, Yammer, Visual Kanban
Johnson Controls, Milwaukee WI
Senior Process & Methods Program Manager, Process & Tools, EPMO April 2015 to October 2017
Senior Process & Methods Program Manager, Process & Tools, EPMO April 2015 to October 2017
Responsible to ensure the effective application of Enterprise PMO processes, methodology and tools for improving the quality and efficiency of IT project delivery. JCI EMPO proprietary process framework mentor & advocate. Currently assigned to support Johnson Controls Building Efficiency and Power Solutions businesses. Tool Expertise: CA Clarity PPM, HP ALM, IBM Blueworks, Microsoft Project, MS SharePoint
Highlights: Internal Auditor, Corporate Audit – Selection Navigator Program (July – August | Shark Tank Episode Two, Global Infrastructure – Team Content Inspectors – Awardee Phase 1 & Phase 2
Ashley Furniture Industries, Brookfield, WI
IT Transition Planning & Support Program Director, Omni Channel Retail 2014 – 2015
IT Transition Planning & Support Program Director, Omni Channel Retail 2014 – 2015
As a Transition Planning & Support Program Manager for Ashley Furniture Omni channel Retail Commerce solutions, direct and manage work collaboratively with cross functional teams, external & internal stakeholders, & Ashley partners to plan, coordinate tasks, manage activities and validate resources to ensure a smooth, successful delivery & transition of the Microsoft Dynamics AX and Sitecore implementation solution from Microsoft project teams to Ashley managed in-house services teams and globally dispersed cross-functional implementation teams for the program.
ZS Associates, Chicago, IL
Enterprise Project Delivery Director, 2013 to 2014
Enterprise Project Delivery Director, 2013 to 2014
Oversaw the project management, implementation & delivery of a global enterprise performance management technology system. Leveraged functional, industry, and Web 2.0 technology expertise to develop a solid value proposition, defined project scope, budgets and schedules that aligned to the strategic business goals and outcomes.
Bluefrog Technologies LLC, Milwaukee, WI
Bluefrog Technologies LLC, Milwaukee, WI
February 2009 to February 2013
Project Delivery Director Consultant, September 2012 to March 2013, Property Management Company
Managed a complex upgrade & implementation of an interactive web portal system utilizing Web 2.0, collaboration & workflow technologies for a leading property management company's customers located in Illinois.
ITIL Project Delivery Manager Consultant, February 2012 to August 2012, Northwestern Mutual Life Insurance Company
As project manager in the Enterprise Project Delivery Office (EPMO), led, managed & executed delivery of multiple infrastructure improvement & service enhancement projects in the Service Management Infrastructure Portfolio (SIP). Managed and led a cross-functional project delivery team of 20+ members. Managed the implementation & delivery of the Enterprise Service Request Catalog project from planning to delivery on schedule and within budget allocated. Championed adoption of company's proprietary project delivery & execution model on all projects.
Program Delivery Manager Consultant, February 2009 to August 2012
As a management consultant for Bluefrog Technologies LLC, project managed several short & long term engagement for multiple clients over a three-year period. Full responsibility for project plan development, communications planning, stakeholder management, risk management, budget planning and management.
EDUCATION
B.B.A., Management Information Systems, University of Wisconsin, Milwaukee, WI
CERTIFICATIONS
SAFe Program Consultant (SPC4) ▪ PMI Certified PMP ▪ Certified Six Sigma Black Belt (CSSBB) ▪ SAFe Certified Agilist (SA) ▪ SAFe Certified Product Manager/Product Owner (SA PMPO) ▪ Certified Scrum Product Owner (CSPO) ▪ Scrum Master Certified (SMC)
AVAILABILITY
February 2017 ▪ Work Status: US Citizen ▪ Employment Type: Full Time Permanent.
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