Test your ITIL Knowledge with a fun Crossword Puzzle

I created this fun crossword puzzle on ProProf Brain Games! You can create a free account and play or create your own games.  I created a crossword puzzle game to test your ITIL knowledge! I found it quite fun and easy  to create. I invite you to give it a try and leave me note below if you enjoyed it.

I used Articulate to publish it to my website. It is not track-able, as it is a flat html file. Have fun!

Play the ITIL Crossword Puzzle

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Video: Do you find yourself using any of these overused phrases sometimes?

As a Project Manager, do find yourself using some of these phrases ? For me, it had to be... "Hi, who's on the call?" , "I think we might have some scope creep here" , "Has the SOW been signed yet?", & "Lets take this offline". What are some of yours? Share below.

 

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ITIL v3 Foundations Certification Study Group Forming

Beginning next week, I will be starting a 4 day online instructor led ITIL v3 Foundations course through Pink Elephant. At the end of this class, I plan on completing my ITIL v3 Foundations exam. Then, in August, I will be completing the ITIL Intermediate Service Design certification course in Scottsdale, AZ.  I know there is a growing need for ITIL professionals and for individuals with PMP & ITIL credentials.
So, if you are a PMP looking to get your ITIL certification, consider joining my study group that is starting in August. I will be facilitating this group and help you acheive your ITIL v3 Foundations certification.  The goal is to get your ITIL v3 Foundations certificate by August 30th 2012. If this is something you want to venture into this summer, please leave a comment below or send me an email.

We will meet online twice a week to review study material and discuss your questions. This is completely FREE and maximum study group size is 10.  More details will be provided to the participants as we get closer to the start date.

Questions? Contact me or leave me a comment below.

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Tool Resource: New PERT Estimation Tool Posted!

I have posted a new feature on my website, Tools & Resources, that hopefully would be helpful to Project Managers that are new to project estimating. I found this helpful to collect information from project team leads while estimating task durations on a project.

I would love to hear comments on if you found this tool useful.

I also found this article from Managing Small Projects a good reading resource on estimating project costs.

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Video: Exploring the Middle India Opportunity - An Urban Revolution!

Another great resource by Nielsen India describing a new phenomenon that is rapidly developing in India.

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YouTube Video Resource: My current role as a Senior ITSM Manager at Northwestern Mutal Life Insurance Company

To learn more, please visit: Northwestern Mutual

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Video: Influence of Social Media on India's Digital Consumer

As a business entrepreneur you need to be well informed on the local trends, economy, consumer behaviors and your industry. For those of us that are looking to penetrate emerging markets, it is even more so important to stay in touch with trends in those countries. I found this video by Nieslen India to be insightful to learn about the influence social media has on India's digital consumer. It is amazing to note that India will be the second largest country after United States by 2012. LinkedIn already has 9 million users in India!

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